BlackBerry DTEK50 Review: Great Software, Lumpy Performance

The BlackBerry DTEK50 is official and I’ve been using it for a couple of weeks… but was it worth the wait?

BlackBerry made a HUGE change to how it does mobile in 2015 when it confirmed it would be switching to Google’s Android OS for its phones going forwards. This was big news for the technology space, as BlackBerry shifting to Android is sort of like Apple switching to Windows; BlackBerry had ALWAYS used proprietary software up to this point and the reason for this was simple: security — BlackBerry’s favourite subject.
The BlackBerry PRIV, while a solid first attempt at an Android phone, left quite a bit to be desired. The keyboard felt like an afterthought and the performance, notably the battery life, wasn’t great. Still, BlackBerry debuted a lot of good ideas with that handset. Ideas that made Android safer and more secure. BlackBerry also opted for a stock build of Android as well, meaning Nexus-like visuals which is always a good thing.
And now BlackBerry is back with its first Android phone of 2016. It’s called the BlackBerry DTEK50 and BlackBerry claims it is the “world’s most secure smartphone” — a claim it is managing through monthly software updates. The BlackBerry DTEK50 is a different beast to what came before, though, as it’s a lot cheaper than the PRIV and it is also an all-touch device, making it more of a traditional Android phone.
In fact, I’d go as far as saying this is the most accessible phone BlackBerry has produced in YEARS. The company hasn’t had much success in the top-tier of the market, going head to head with the likes of Apple, Samsung and LG. But perhaps at this mid-market level it will be more successful? The “BlackBerry Brand” is still strong in many parts of the world, so all it needs is a device that registers with consumers en masse and the DTEK50, which is priced at just £275 offline, is quite clearly designed to be that device.
But does it tick all the boxes? Let’s find out shall we…

BlackBerry DTEK50 Review: Design

At its core, the BlackBerry DTEK50 is essentially the Alcatel IDOL 4, just with a soft-touch, dimpled plastic back panel. Now, I know what you’re thinking — you’re thinking: ewww, that’s a bit naff — but this just isn’t the case. The BlackBerry DTEK50 feels lightweight in the hand, despite its size, and it actually looks really damn good in the flesh.
It’s not “stunning” but then again this is a £275 phone from a phone maker that usually retails its handsets for double that amount. It reminds me a lot of a Nexus handset; I think that is down to its shape, styling, and because Android is not skinned. Either way, I liked the look of the DTEK50 as soon as I took it out the box. It doesn’t feel like any BlackBerry I’ve ever used before, but I think this is the point — the company is trying something different here.
Here’s a break down of the handset’s key design attributes:
  • Dimensions: 147 x 72.5 x 7.4 mm
  • Weight: 135 g
  • Display Size & Type: 5.2in 1080p IPS LCD Display
BlackBerry is also no stranger to trying new things. I mean, in the space of a few years its switched mobile platforms and retailed one of the oddest, but coolest, phones ever created — the Passport. This time around, however, I feel the company is going after the OnePlus crowd; those who like their Android phones well-featured and specced, but costing under £300. And I think with the right marketing, BlackBerry will do very well in this regard.
There aren’t many design quirks on show here. The DTEK50 is unassuming with its black, slab-like qualities. On closer inspection, however, there are hidden details like its dual-front-facing speakers, which sit in a slight recess above and below the display, and aesthetically pleasing chamfered edges. The entire back panel is made of a rubberised, soft-touch material to aid grip, complete with an embossed BlackBerry logo. An upshot of this design element is that it looks very eye-catching, in my opinion, though I fear some users might not agree with me here.
You have a volume rocker on the right hand side, just above the circular smart key. On the left hand side you have the power/unlock button, a 3.5mm jack on the top of the handset and a microUSB port on the bottom for charging. The smart key is interesting in that it lets the user assign certain things to it. For instance, if you’re an Instagram addict you can assign the Instagram application to it, so when you tap the key the app opens. Another option: the camera app itself.
There is one thing missing on the BlackBerry DTEK50 which I'm a little upset about as it is something a lot of us are now used to having. The BlackBerry DTEK50 does not feature a fingerprint scanner, which means you’re back to using an unlock pattern to access the phone and this just feels very loooooooooong if you’re used to quick fingerprint access. I know, I know — not everybody is used to fingerprint access. This isn’t a deal-breaker, by any means, but I do find it odd that BlackBerry left it out, given nearly all new Android phones feature a fingerprint scanner. It's quite likely this was left out to cut costs though.
Other than this slightly odd omission, the BlackBerry DTEK50 is one hell of a charming handset. I was honestly very surprised by how much I liked the look and feel of this phone. I expected it to be cheap and tacky feeling, but it is quite the opposite, in fact, feeling immensely solid, yet lightweight in the hand. The proportions are spot-on as well, allowing for one-handed use as well as having enough size to make viewing media an engaging experience.
I really like the look of the BlackBerry DTEK50. My only issue is the lack of a fingerprint scanner. If that doesn’t bother you, though, there is no reason not to give this handset some serious consideration.

Blackberry DTEK50 Review: Display

Unlike the BlackBerry PRIV, the BlackBerry DTEK50 ships with a 1080p display and that’s just fine because 1080p is all you need on a phone. Sure, it’s nice to have a QHD panel but not having one isn’t the end of the world — even if you’re talking about a flagship handset like the OnePlus 3, for example.
There are many reasons why outfitting your phone with a 1080p panel is a good idea. But I think, in this context, there are two solid benefits: 1) it keeps the cost of the handset down, and 2) it improves battery performance dramatically. If you want QHD, you have plenty of options from Samsung, LG, HTC and Google. Just don’t kid yourself that having a QHD panel on your phone is a serious consideration because, put bluntly, it ain’t!
And what you have aboard the BlackBerry DTEK50 — a 5.2-inch Full HD display (1920 x 1080 resolution) — is just great. It’s perfectly sized, being not too big and not too small, and it is detailed as hell; everything just pops off the display, which makes viewing media and webpages a thoroughly engaging experience. Being an IPS panel does mean it lacks the vividness of AMOLED, however, but for fans of a more natural look this could be viewed as an advantage.
The DTEK50’s display is also fully laminated, meaning there is ZERO space between the glass and the actual display technology. This ensures colours and brightness are ALWAYS on point and, as a side-bonus, it means the phone is actually thinner, as there’s less empty space inside the chassis itself. All in all this is a top notch display that offers up A LOT of performance. Given the price tag, I assumed BlackBerry would have cut some corners in this context but once again I am pleased to report my assumptions were DEAD wrong.

Blackberry DTEK50 Review: Specs & Hardware

In order to keep the cost of the handset down, BlackBerry HAS made concessions. Now, said concessions are very subtle and you will struggle to notice where they’ve been made; the DTEK50 has a great display, great chassis, great camera and a bunch of awesome software features. But one area where you WILL feel the odd niggle is to do with overall processing grunt and this is down to Qualcomm’s mid-range Snapdragon 617 CPU.
BlackBerry has out-fitted the DTEK50 with 3GB of RAM in order to negate as many issues with performance as possible, and for the most part it works, the DTEK50 performs pretty solidly, however, every once in a while you WILL encounter a performance foible where the handset simply pauses for a moment, as if to catch its breath. This “pause” tends to happen most when gaming or once the battery is low and you’re pushing it hard, running CPU/GPU intensive applications and/or content.
Personally, I think a lot of this can be sorted with software optimisations. The DTEK50 will be receiving monthly updates, so it is likely BlackBerry will have something in the pipeline to ease this “pausing” issue. Also, the issue itself isn’t something that should dissuade you from considering this phone either, as it is something that only ever occurs when you’re pushing the phone outside its designed envelope of performance. For instance, I rarely play games on my phone, so in order to summon this gremlin I had to download a game — Dead Trigger 2 — to experience it. If you don’t play games, there’s a chance you won’t even encounter it.
Another concession has to do with storage: the BlackBerry DTEK50 comes with just 16GB of internal storage, which is rarely enough these days given the quality of images snapped and the intensive nature of applications. BlackBerry has countered this somewhat, however, by the inclusion of MicroSD (up to 2TB) that mercifully takes advantage of Google’s Adoptive Storage, which basically means you can run the card as native storage and install apps onto it. For me, this was a HUGE saving grace and yet another example of BlackBerry thinking itself around a problem that most OEMs would have simply ignored.

BlackBerry DTEL50 Review: Camera

Imaging has never been one of BlackBerry’s strong-suits, but, like pretty much everything else about this handset, the camera out-performed my expectations by quite a considerable margin. Given BlackBerry’s aforementioned track-record with cameras and the DTEK50’s relatively low price, I was thinking it would not be too impressive. But once again my assumptions were DEAD wrong.
What you’re looking at here is a 13MP rear camera and an 8MP camera on the front. Both are impressive setups given the pitch and price of this handset, and both performed WAY beyond my initial expectations. The main, 13MP camera features an f/2.0 aperture lens and a phase-detection autofocus system. There’s no OIS, but OIS modules are complicated and expensive, so that’s to be expected; Apple’s iPhone 6s doesn’t feature it either and nobody seems to moan about that.
The camera aboard the DTEK50 is not going to win any awards, or give the likes of LG, Apple or Samsung any worries. But for what it is: a very solid camera on a very solid handset that is priced very competitively, it is VERY good. Images look brilliant when captured in the right light, with perfect colour balance and plenty of sharpness. You do get issues in low-light and I do think the Moto G4 Plus’s overall performance in this regard is slightly better, but on the whole this is a super competent camera.
I have to make a special note about BlackBerry’s camera app as well — it is superb. I love the layout; it’s so simple and intuitive to use. Also, the inclusion of things like easy-to-access modes, effects, and Manual Mode; which grant you access to things like over focus, white balance, shutter speed, exposure compensation; opens up a myriad of possibilities for more the adventurous photographers out there.
Like the display and the overall design of the BlackBerry DTEK50, the camera here seriously punches over its weight given the relatively low asking price for this handset. Also, BlackBerry has never really made a phone this cheap and this compelling; it’s almost as if it has taken a leaf from OnePlus and Xiaomi’s playbook. There are niggles here and there, sure, but they are so few and far between it really is difficult not to completely adore this handset.

BlackBerry DTEK50 Review: Software

BlackBerry has really done a stellar job here. The skin on top of Android, for all intents and purposes, is stock Android and this is a very good thing indeed, as Android, in 2016, does not need any modifications from OEMs — it looks great just as it is.
Instead of attempting to do a Samsung or HTC, BlackBerry has wisely taken another approach: implementing useful software features inside the Android experience that actually add lots of utility to the overall experience of using the phone. Things like the BlackBerry Hub, Contacts and Password Keeper, while not immediately useful to the uninitiated, will become main staples of your daily mobile life once embraced.
I adored BlackBerry 10. For me, it was one of the most well thought out and put together mobile platforms on the planet. I was sad to see it go the way of the dodo, but I am pleased to see many of its unique and innovative features making their way over into the company’s Android software.
The keyboard, for instance, is phenomenal. There really isn’t any other word for it; you can bash out emails, texts and posts in record time. Keys are large and well placed and the autosuggest function, whereby you flick up to select a word, is marvellous once committed to muscle memory. Those that used BB10 phones will feel right at home here.
Next is the BlackBerry Hub, essentially a place where all your emails and notifications live. This feature was brought over from BB10 also and, like many things inside the DTEK50, it is something that grows on you over time. I used the BlackBerry Hub a lot back when I used BB10 phones, so it was like putting on an old pair of jeans for me or reengaging with a friend I hadn’t seen for a while. I forgot how much I enjoyed using it — it’s so nice to have a dedicated, organised and customisable notifications application.
The BlackBerry Hub isn’t perfect inside Android, however, as in order to replay to a message or a notification it HAS to open said application. Being able to do everything inside the application would be much better. I hope BlackBerry adds in support for this in future releases, as it would speed up communication quite a bit.
One other nifty feature included inside the DTEK50 goes by the name of App Widget View, which, as the name suggests, allows you to quickly preview an application’s content without actually opening the application. Think of Apple’s 3D Touch, just without the 3D Touch. I didn’t find this feature until late on in my review, but it is genuinely useful and something I ended up using a lot.
It doesn’t work on all applications, though. If the application is supported it will have three dots below it. To access App Widget View simply slide your finger over the app and the pop-up window will appear.
As for security, well, the DTEK50 is just about the most secure phone you can get for this price point. The software BlackBerry has included, first seen aboard last year’s PRIV handset, encrypts all data on your phone and allows you quick and easy management of app permissions, so you can quickly see if any of your applications are acting in an odd manner.
BlackBerry is also pumping out monthly security patches for the DTEK50, so as to ensure the software is as water-tight as possible at all times. In addition to this, BlackBerry promises same-day support for whenever Google releases an Android patch; other OEMs typically take weeks to do this.

BlackBerry DTEK50 Review: Battery Performance

Battery life is one area where the DTEK50 falls short of the mark, unfortunately. And for the life of me I cannot figure out what the main culprit is as the inconsistencies seem to be very random and sporadic. A one hour Spotify session over data, for instance, sometimes takes 10% battery life and other times 30-40% which to me is just bizarre.
I managed to get through a day with low-use of the handset, but if you push it harder you’re going to need a top-up around 3pm in order to get through to, say, 11pm to midnight. Case in point: I met some friends after work and forgot to re-charge the DTEK50 and it was dead by 9PM.
The battery inside the DTEK50 is smaller than most these days at 2610mAh; most modern phones are rocking 3000mAh cells. Still, 2610mAh is big enough. It should yield OK results; but it simply didn’t. This makes me thing perhaps there are some software gremlins at play here — gremlins that might be fixed by further software optimisations.
Thankfully, the DTEK50 does support Quick Charge, so as long as you bring a cable with you you’re good to go. With Quick Charge you can bump 50% of life into your phone inside 51 minutes.

BlackBerry DTEK50 Review: Verdict

The BlackBerry DTEK50 is definitely not perfect. It has its issues; most notably battery life and performance. However, the handset — for its price and features — is very impressive. I like what BlackBerry attempted to do here and I have even more respect for them as a company for even considering it.
Making a mid-range phone with high-end performance is not easy. But the bulk of what BlackBerry has done with its DTEK50 is solid. The handset looks great, is packed with useful software features, and has a very capable camera. The battery life can likely be improved by software tweaks, though I wonder about the performance glitches.
I did have a blast testing this phone, though. I’ve always been a big fan of BlackBerry and while this handset definitely isn’t going to give any of Android’s biggest players any trouble, what it does show is that BlackBerry is BY FAR one of the hardest workers in the mobile space.
The raft of features present on the DTEK50 and how BlackBerry approaches mobile is unparalleled in the mobile space. Nobody thinks about the user quite like BlackBerry; everything is done for the betterment of the user experience, improved security and ease of use. The DTEK50 isn’t even close to perfect, but what it does is show that BlackBerry has a very clear and very compelling vision for how Android should function on mobile.
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