RIDE WITH PAYTM- Book Bus ticket on paytm and stand a chance to win A Suzuki bike

Offer Name: Ride with Paytm

Terms and Conditions: Part – A

This Offer is sponsored by Suzuki Motorcycle India Pvt. Ltd. (“Suzuki”), whereas organized and administered by “One97 Communication Limited”, a Company which owns and operates an online marketplace on the website located at the URL ‘www.paytm.com’ and Paytm mobile application, Paytm IVR and Paytm WAP (hereinafter “Paytm Platform”) and is having its registered office at 136, 1st Floor, Devika Tower, Nehru Place, New Delhi - 110019 and corporate office at B-121, Sector 5, Noida, UP 201301. For clarity and brevity One97 Communication Limited is hereinafter referred to as “Paytm”

By participating in this Offer, You (hereinafter referred to as “Participant (s)” or “You”) agree to be legally bound by and abide by the Terms & Conditions stated herein (T&C). Participant(s) confirm and acknowledge that Participant(s) has read, understood and agree to conform to these T&C. If Participant (s) does not agree to these T&C, please do not participate in this Offer. Paytm reserves the right to amend, modify, change, add or terminate these T&C or discontinue this Offer without any notice or obligation or liability.

This Offer is only available for the Participants booking or purchasing the bus ticket on Paytm Platform as per the applicable terms & conditions. This Offer is valid from 15th Feb 2018 at 00:00:01 hours till 25th Feb 2018 at 23:59:59 hours hereinafter referred to as “Offer Period”.

This Offer shall not be clubbed/used in conjunction/alongside any prevailing offer/ Offers/promotion running on Paytm Platform.

To participate in Offer the Participant(s) needs to have a registered Paytm account.

Steps to Participate:

a. Purchase a Bus Ticket on Paytm Platform as per the applicable terms & conditions (of ticket booking) using the Promo Code “WINBIKE” during the Offer Period to become eligible for participation in this Offer. For the purpose of this Offer “Product means the Bus Ticket offered for sale on Paytm Platform by sellers”.

b. The Offer is only valid for “Qualified & Completed Orders”, which shall mean those orders which have been paid for well in advance/ pre-paid orders and such orders that are neither categorized as cancelled/ altered/ complained/ replaced/ returned by the Participant(s) placing the order or the Seller/Merchant, nor have been categorized as unexecuted.

c. Each Participant may apply the coupon code only for six purchases of the Bus ticket or Products on Paytm Platform (six times) (including cancellation).

*Disclaimer: Paytm cash is a semi closed payment instrument and may be used for the purchase of third party products or may be transferred to the person’s bank account.

Winner Selection:

a. Paytm will select the winners on the basis of randomized selection after the Offer period, from all the Participants who undertake above steps during the Offer Period and will be considered eligible to win Prize as described herein (only if they comply with all the T&Cs mentioned herein).

b. Under this Offer, out of all the qualified orders during the Offer Period, total Seven (7) winners will be selected on random basis who will win one “Suzuki Bike” each (as defined below). Notwithstanding anything contrary, You hereby agree and acknowledge that, Paytm reserves the right to select the type of Gratification to be provided to the winners. “Suzuki Bike” shall mean either Four (4) Suzuki Gixxer bikes and three (3) Suzuki Access 125 bikes.

A Participant(s) shall not be entitled to win more than one prize as stated herein and only once during the entire Offer Period. This is to clarify a winner who has won a Suzuki Bike once will not be eligible to win it again in this Offer.

The Winner must have a valid Paytm KYC verified account. If the Paytm account is not KYC verified, the Winner must submit documents for KYC and get his/her account KYC verified.

Paytm will select the winners on random basis after the completion of the Offer period. Paytm may announce few TENTATIVE winners during the intermittent period of offer and the rest may be announced thereafter. Paytm shall have the sole discretion in all selection and the same shall be binding on participants and winners and shall not be challenged in any manner by any Participant(s) including the winner.

Offer is being made purely on a "best effort" basis and is valid during Offer Period only. Paytm reserves its absolute right to withdraw and/or alter any of the terms and conditions of the Offer at any time without prior notice or obligation or liability.

The number of winners selected shall be “Tentative Winners” who shall be contacted by Paytm and confirmed basis qualification criteria, verification & submission of required documents as per the clause mentioned herein. The tentative winner declared by Paytm understands that he/she is not a final winner and his/her winning is subject to verification & confirmation by Paytm.

Post selection of “Tentative winner”, Paytm shall make three (3) attempts within 48 hrs to contact winner on their registered Mobile Number/E-mail in the contest/offer to inform about the gratification and further process of claiming the gratification.

If any or all of the Seven (7) Winners refuse to complete process to avail the prize only one more round of winners will be picked and contacted. Thereafter, no further winners will be selected or contacted.

Post selection of Tentative Winners, each such winner shall be required to provide adequate documents required for identification and for claiming the prize from Paytm within prescribed time limits provided in this regard, failing which such winner shall be considered ineligible for being selected as Final Winner/s. Final Winner (s) shall be the term given to those Tentative Winners, who have submitted the required documentation and have complied to all the relevant clauses mentioned herein and terms communicated by Paytm.

Final list of Winner(s) will be announced in maximum 30 working days after the completion of Offer Period at sole discretion of Paytm, subject to successful completion of travel by the winner(s)

Gratification/s under this offer (Prize):

a. Seven (7) Suzuki Bike winners will be selected based on eligibility criteria stated herein after the Offer Period.

b. The Final Suzuki Bike winners shall be provided with a Suzuki Bike at Suzuki’s Authorised dealership in Hyderabad. It is pertinent to mention that won vehicle is to be registered in Hyderabad only. The gratification/price/Suzuki Bike shall not be made instantaneously and will be provided to the winner post the date of journey for which the Bus ticket/Product is booked/Purchased.

c. The Winner(s) have to collect their won Suzuki Bike from Suzuki Authorised dealership at Hyderabad within period of Thirty (30) days from date of issuance the Gratification/Prize, post completion of which, this Offer shall stand lapsed and forfeited.

Winner/s will be notified by Paytm on their registered Mobile Number/E-mail registered on Paytm Platform to inform about the gratification and further process of claiming the gratification.

The color of Suzuki Bike given as Gratification/ Prize shall be subject to sole discretion of Paytm and subject to availability.

Paytm will only sponsor the ex-showroom price of the Suzuki Bike, rest of all/ any applicable additional charges/ RTO/ taxes/accessories charges will be solely borne by the Winner(s) and have to be paid by the Winner(s) at Suzuki authorised dealership.

The Gratification/Prize as depicted in the banner/landing page or on Paytm Flatform is purely for illustrative purpose only.

Eligibility for claiming the gratification/s: To be eligible to claim the gratification/s under this Offer, the winner/s must have a valid Paytm KYC verified account (as per RBI guidelines).

If the same person participates in this Offer from multiple Paytm accounts, he /she will be awarded only one (1) Gratification/Prize and Paytm wallet through which he/she gets themselves registered to participate in this Offer. Further, any Participants/Winner(s)/ Tentative Winner(s) shall not raise any dispute against the decision of Paytm in this regard.

Any gratifications to a person/Participant of value in excess of INR 9999/- will be subject to deduction of taxes. Paytm shall in advance deduct TDS amount which is 30% of Gratification/ Prize amount as per applicable Income tax rules. In case the Prize is delivered/ given to the Winner, then the Winner shall be liable pay/bear the applicable TDS before the Gratification/Prize is given to him/her.

All gratification must be claimed by the Winner/Tentative Winner(s), along with the documents (if applicable) specified herein below within the specified timelines issued by Paytm from time to time, failing which the gratification/s shall not be provided and stands forfeited. The documents required to be submitted along with the claim by the winner/s include the following (the document list* is only inclusive and not exhaustive and can change as per the requirements of law):

a.Address proof (Voter ID / Driving License / Passport/electricity bill not older than 3 months /Telephone bill not older than 3 months etc).

b. Photo Id proof (Aadhar Card / Passport/Voter ID/Driving License etc). This has to be of Hyderabad, which will help in getting the Suzuki Bike registered in Hyderabad.

c. One passport size photo (Mandatory).

d. Postpaid bill (for postpaid user) (additional documents).

e. PAN card copy - self-attested (Mandatory).

f. Letter of compliance with rules and regulations and declarations in the format as may be required by the Paytm or applicable laws.

*(the document list is only inclusive and not exhaustive and can change as per the requirements of Law or Paytm to which effect intimation shall be provided).

*Pan Card shall be mandatory in all the cases.

*If the winner fails to comply the above mentioned requirement, his right to win the prize shall be forfeited.

Paytm shall only provide the Gratification/Prize to the winner/s after compliance with the terms hereinabove.

Prize/Gratification(s) as explained herein can be given as Cheque / Demand Draft/ Paytm Cash only on sole discretion of Paytm.

Paytm shall not be responsible for any delay on part of a third party including the Suzuki Authorised dealer, in delivering/ giving the Prize. All costs and expenses for collecting the Prize unless otherwise specified shall be borne solely by the Winner(s) under this Offer and the Prize shall not be transferable and no request shall be entertained by Paytm / Suzuki Suzuki Authorised dealer in this regard.

Participants may contact at 09555123123 regarding any queries/complaints pertaining to Offer between 9.30 AM to 6.30 PM, on working days from Monday to Friday. All disputes must be addressed by the Participants in writing to Paytm. Further, any information that the Participant may request in connection with the Offer, may be provided by Paytm to the Participant, at the sole and absolute discretion of Paytm, depending on the nature of the information requested, and any such information may be provided as per the Clause herein below. No such request shall be entertained thereafter. Paytm further clarifies that any information requested by any Participant shall only concern that Participant and under no circumstances will Paytm provide confidential information or information pertaining to other Participant(s).

Paytm will entertain queries maximum for the period of one month, from the time the Offer Period ends. On completion of one month period, Paytm will not be held accountable/ answerable for the queries raised by the Participants.

Part B – Other Terms & Conditions:

The participation in the Offer is open only for the Indian citizens of 18 years of age or above, provided they are Paytm Registered Users in India. Employees of Paytm (including their family members) and of their group companies, affiliate or associate companies, shall not be eligible for any of the gratifications under this Contest/Offer. In case it comes to the knowledge of Paytm that any winner is an employee of Paytm or their family member, Paytm reserves the right to forfeit the gratification/prize. Further, to participate in contest the participant needs to have registered Paytm account.

The residents of the state of Tamil Nadu and wherever else prohibited by Law, shall not be entitled to participate in this Offer. Where the Offer is declared invalid or illegal by the court of competent jurisdiction or applicable law, the Offer stands withdrawn forthwith in such jurisdiction.

By buying/participating in this Offer, Participant(s) have given Paytm the royalty free perpetual right to use your name, photograph and other personal details for the purpose of this campaign including announcing your name as eligible participant on social media, Paytm platform, or in any other public domain.

By buying/participating in this offer, customer(s) consent to the following information available on Paytm platform and their concerned vendors and/or published or otherwise communicated to in any media that Paytm may deem fit, for the purpose of winner’s announcement: name, mobile phone number, score and/or photograph. Paytm may, at their discretion, choose not to disclose the identity of the selected winner(s) to other participants unless expressly mentioned herein. The participants also consent to the information being shared by Paytm with its affiliates and service providers and to the information being processed and stored in the servers of Paytm or its service providers, inside or outside India.

Participant(s) acknowledge and agree that all copyright and trademarks and all other intellectual property rights in the SMS content, App content, Website, Paytm Platform and all material or content related to the Offer shall remain, at all times, owned by Paytm and/or their respective owners. All material and content contained in Paytm Platform is made available for Participant's personal and noncommercial use only. Any other use of the material/ content on Paytm Platform and/ or any information disseminated by SMS or any other means of communication are strictly prohibited.

Subject to any applicable law (a) All warranties of any kind whatsoever, whether express or implied, are hereby expressly DISCLAIMED including, but not limited to, meeting of the participant's requirements or aspirations, timeliness, security, the results or reliability of the Contest, delay in sending or receiving the SMS for participating in the Contest, delay in time taken or recorded for answering a question under the tie-breaker process, or the delivery, quality, quantity, merchantability, fitness for use or non-infringement in respect of any goods, services, benefits or Prize/Gratification/awards acquired or obtained through the Contest or any transactions effected through the Contest; (b) The participant expressly agree that his/her participation in this Contest/Offer is at his/her sole risk and is governed by the T&C herein; and (c) No advice or information whether by representations, oral, written or pictorial derived from the platforms including but not limited to websites/ SMS, shall be construed to mean the giving of any warranty of any kind.

The gratification(s) under this Offer is/are neither assignable nor transferable under any circumstances, unless specifically provided hereunder. All the gratifications shall be subject to T&C as may be applicable to specific gratification and shall have to be duly complied with, by the winner(s).

The gratification(s) to the winner(s) shall be given subject to compliance with all applicable statutory legislations, processes and formalities in connection with the gratification(s) and on production of all such documents/papers as may be required by Paytm before accepting the delivery of the gratification. Any failure on the part of the winner(s) to comply with directions issued by Paytm for claim of gratification shall entitle Paytm to forfeit the gratification(s) or roll the gratification over to the next eligible winner(s), at their sole discretion.

Any Participant(s) providing any incorrect information or concealing/withholding any information from Paytm with intent to participate and/or be chosen as the winner(s) of the Offer will automatically be disqualified from participating in it and being chosen as the winner(s) of the different categories of gratification. Such act of providing incorrect information or concealing/withholding any information, including without limitation incorrect declaration of information relating to name, age, identity, address, domicile, contact number etc. by the Participant(s) or dispute with platform shall entitle Paytm to disqualify him/her without any further intimation. Paytm reserves its right to take appropriate legal action against any Participant involved in illegal/unauthorized activity(s).

The Participant(s) shall indemnify and keep indemnified Paytm and their officers, directors, employees, customers, affiliates and agents harmless from and against any and all claims, losses, suits, proceedings, action, liabilities, damages, expenses and costs (including attorney’s fees and court costs) which Paytm may incur, pay or become responsible for as a result of (i) breach or alleged breach of the representations or obligations of the Participant(s) under the T&C hereunder, (ii) any failure by the Participant(s) to comply with applicable law and (iii) any third party claim in respect of misuse of any information of a third party or (iv) any act or omission on the part of Participant. Paytm shall have the right to defend themselves, pursuant to this Clause, at the cost of the Participant(s). Paytm or their respective affiliates shall not be responsible for any direct, indirect, incidental, special, punitive or consequential damages, including loss of profits, incurred by the winner(s) or any third party, in connection with the Offer. It is expressly provided that transaction shall be between Participant & Paytm only.

All incidental costs, taxes or levies related to the gratification(s), if any, shall be exclusively borne by the winner(s), including but not limited to logistics, TDS, gift tax (if any), Insurance and any other taxes applicable by the Central, State or Municipal government. The participant/s who have won the gratifications have to make their own arrangements for travel, accommodation to claim the gratification (if applicable); Paytm shall not be responsible for the same or any cost of travel and accommodation incurred by any of them.

The participants and Winner(s) hereby irrevocably authorize Paytm and its owners, affiliates, subsidiaries, associates and grants a royalty-free and perpetual right to use the data gathered during and/or after the Contest in respect of the Participant (including but not limited to name and photograph) in any of its communications including marketing promotions and advertisements. By participating in the contest, participant/s confirms to waive the applicability of rules and regulations of the National Do Not Call Registry and agrees to receive updates and promotional messages / SMS / Email / Call for current and future contests from Paytm.

This Contest is subject to force majeure circumstances including without limitation, floods, natural disasters, war, act of terror, political unrests, technical snags, act of God, change of laws or any circumstance beyond the reasonable control of Paytm (“Force Majeure Event”). Paytm shall not be liable for any delay or adverse effect caused to this Contest there under as a result of a Force Majeure Event. Paytm shall intimate the suspension of Contest caused as a result of such Force Majeure Event to the participants within reasonable time.

Paytm reserves all the rights to offer any amount/coupon/voucher/any other prize equivalent to the cost of the prize

This Offer is subject to applicable laws and guidelines/ directions issued by any competent authority from time to time.

Paytm shall not be responsible for any claims arising out of technical failures before, during of the Offer or after the completion including but not limited to any technical failures in the mobile connectivity, delay in sending or receiving the SMS for participating in the Offer, delay in time recorded, any action that has been initiated, actioned or completed through his/her mobile phones, failure of servers or the failure to provide the correct score updates or any failures arising out of technical snags or resultant inability of the participation.

This Offer is designed/sourced by Paytm, as per the best knowledge and information available and have been collected and framed with reasonable prudence. In case there is any discrepancy or dispute regarding this Offer, the decision by Paytm shall be final and neither Paytm nor any third party shall have any liability towards any Participant. No queries/complaints whatsoever in this regard will be entertained.

Paytm reserves the right to extend, cancel, discontinue, prematurely withdraw, change, alter or modify this Offer or any part thereof including the eligibility criteria, the T&C and gratification at their sole discretion at any time during its validity as may be required including in view of business exigencies and/or changes by a regulatory authority and/or statutory changes and/or any reasons beyond their control and the same shall be binding on the Participant(s).

Failure by Paytm to enforce any of their rights at any stage does not constitute a waiver of those rights. Further, Paytm shall assign any of its rights within the Offer to any party without prior intimation to Participant(s).

Paytm does not make any commitment, express or implied to respond to any feedback, suggestion and/or queries of the Participant(s).

The winner/s understand and agree that Paytm, its officers, directors, employees, customers, affiliates and agents shall not be liable for any loss or damage whatsoever that may be suffered, or for any personal loss or injury that may be suffered (including loss of life), to a winner and/or any third party, directly or indirectly, by use or non-use of the gratification/s.

Apart from the entitlement to the Prize, the winners or their legal heirs/ successors/ representative will have no other rights or claims against Paytm, its owners and affiliates, Maximum aggregate liability of Paytm shall not exceed value of the concerned prize in case of any dispute, in pursuance to the terms and conditions herein.

Paytm neither guarantee or warranty the quality of the goods being offered as Prize nor is liable/ responsible for any defect in the goods so obtained/availed, by the Winners under this Offer. Paytm shall also not be liable for any defect in the Prize so offered to the Winner under this Offer. The Winner further understands that the goods provided as prize will carry manufacturer’s guarantee and in case of any deficiency in the goods, Participant will contact the manufacturer only.

The Winners understand and agree that Paytm its owners and affiliates, shall not be liable for any loss or damage whatsoever that may be suffered, or for any personal loss or injury that may be suffered (including loss of life), to a Winner and/or any third party, directly or indirectly, by use or non-use of the Prize.

By participating in this Offer, Participant(s) have given us the royalty-free and perpetual right to use their names, photographs and other personal details for the purpose of this Offer including announcing names as eligible Participant(s) on social media, Paytm Platform, or in public domain. The Participant (s) and winner(s) hereby irrevocably authorize Paytm and its affiliates, subsidiaries, associates to use the data gathered during and/or after the Offer in respect of the Participant (s)/winner(s) in any of communications including but not limited to marketing/advertising promotions along with or without Paytm’s brand.

The winner(s) understand and agree that acceptance of the Prize by them, constitutes grant of permission to the facilitators to click photographs of the winner and use the winner’s names, photograph, preferences (likes and dislikes), voice and comments for advertising and promotional purposes in any media worldwide, only for the purposes of advertising and trade without any additional compensation whatsoever to the winners. The participant/winner hereby provides his/ her irrevocable consent for sharing /submission of his/her personal information to Paytm, and subsequent use by Paytm of such information for lawful purposes as per its discretion.

Post winner(s) declaration and completion of their announcement and further process as the case may be if Paytm finds that the declared winner(s) are ineligible/ disqualified then Paytm reserves the right to declare the correct winner(s) again and cancel the gratification of winner(s) declared earlier.

Paytm reserves the right of declaring the winner(s) on the basis of terms stated herein and no questions whatsoever in this regard will be entertained and Paytm discretion will be final and binding.

Any dispute arising out of this Offer and terms & conditions of this campaign shall be attempted to be resolved amicably through negotiations with the Paytm Representative. In the event amicable settlement fails, the dispute shall be referred to mediation, the venue of mediation shall be at Delhi.

Paytm may, at their sole discretion, choose not to disclose the identity of the selected winner(s) to other Participant(s) unless expressly mentioned herein. The Participant(s) also consent to the information/s being shared by Paytm with its affiliates and service providers and to the information/s being processed and stored in the servers of Paytm or its service providers, inside or outside India.

Participant(s) acknowledge and agree that all copyright and trademarks and all other intellectual property rights in the App content, Website and all material or content related to the Offer shall remain, at all times, owned by Paytm and/or their respective owners. All material and content contained in Paytm Platform is made available for Participant's personal and non-commercial use only. Any other use of the material/ content on Paytm Platform and/ or any information disseminated by SMS or any other means of communication are strictly prohibited.

Paytm shall not be responsible for any claims from any Participant or any third party arising out of any failure(s) which is beyond the reasonable control of Paytm. Without limiting the generality of the foregoing, Paytm shall not be responsible for any claims arising out of any technical failures before, during and/or after the completion of this Offer including but not limited to any technical failures in the mobile connectivity, delay in sending or receiving the SMS for participating in the Offer, any action that has been initiated, actioned or completed through his/her mobile phones, failure of servers or any failures arising out of technical snags or resultant an inability of the Participant(s).

The Participant’s hereby agree and undertake not to hold the Paytm and/or any of their group entities or affiliates, their respective directors, officers, employees, agents, vendors, responsible for or liable for, any actions, claims, demands, losses, damages, costs, charges and expenses, either direct or indirect or remote that they may/might have suffered, sustained or incurred, or claim to suffer, sustain or incur, by way of and /or on account of this Offer.

There will be no cash alternative to winner(s) beyond the stated gratification/s.

The liability of Paytm shall not exceed value of the Offer value or concerned prize in any case/dispute.

The winner/s understand and agree that Paytm shall not be liable for any quality constraints/ usage constraints/ value deterioration issues/ timely delivery issues that may arise within the gratificatioprovided since it is a third party product/service, to which effect, Paytm is only a facilitator and not the actual product/service provider since such responsibility is of individual merchants.

The T&C mentioned in this Offer is the extension of Paytm policies/terms and conditions, mentioned on the Paytm Platform. In case of any conflict, these T & C shall prevail.

Any dispute arising out of this Offer and terms & conditions of this Offer shall be attempted to be resolved amicably through negotiations with the Paytm Representative. The Offer and these Terms and Conditions are subject to Indian laws and the exclusive jurisdiction of the Courts in Delhi.

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