Airtel is killing all its roaming charges. The telecom giant on Monday announced that starting April 1, 2017, Airtel users roaming within India will enjoy free incoming calls/SMS and there will be no premium charges on outgoing calls.
Gopal Vittal, MD & CEO (India & South Asia), Bharti Airtel said, "This marks the death of national roaming and the whole country will now be like a local network for our customers, who will not have to think twice before making or receiving calls or using data while traveling outside their home base. Airtel has again set the benchmark in delivering best in class value backed by a great network experience."
The news from Airtel comes a week after Mukesh Ambani announced that there won't be any roaming charges for Jio users. Airtel presently has roaming plans ranging from Rs 99 to Rs 499 for its users. The company last year in September had already launched new international roaming packs for all major countries across the world. These packs come with convenient validity options of 1 day, 10 days, and 30 days and offer loads of benefits including free incoming calls/SMS, calling minutes and texts both to India and the local country as well as some free data. Though these packs are aimed at protecting consumers from heavy bill shocks, company states that there are still several cases of customers inadvertently failing to choose these packs and suffering bill shocks due to the steep roaming charges on international networks.
Starting April 1, 2017, even customers on international roaming without a pack will be fully protected from bill shocks through an automatic adjustment that is equal to the daily pack for that particular country. For example- if a customer travelling to USA without a pack hits the threshold of Rs 649 (the price of the one day pack for USA), he/she will automatically move to the one day pack with free incoming calls/SMS, 100 India and local country outgoing minutes, 300 MB data and a host of other benefits. Similarly, a customer travelling to Singapore will move to the one day pack the moment his/her usage hits the Rs 499 mark.
"At Airtel, we are changing the international roaming paradigm, which will allow our customers to take their number to every corner of the world. As an industry, operators across the world must collaborate to remove the cost barrier to roaming and offer customers the convenience of staying connected without the fear of exorbitant bill charges," said Sunil Bharti Mittal, chairman, Bharti Airtel.
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